Refund policy

30-DAY RETURN POLICY
We want you to love your purchase! We offer a 30-day window for returns and replacements if your item arrives damaged, has a manufacturing defect, or if there is an error on our part.
Personalized & Made-to-Order Items:
Because all of our jewelry is made to order just for you, we cannot accept returns or offer refunds for change of mind once the item has been produced. However, if you experience any issue with your order, please contact our support team at support@ozodjewelry.com with a photo of the problem. We will gladly review your case and arrange a free remake of your item.
By placing an order with us, you agree to this policy.